Terms of Purchase

Purchases covered by these terms

These Terms of Purchase apply to products ordered through the Solvirosol website at solvirosol.com (the "Site"). The Site is operated by Sanya Ruixing Hengda Trading Co., Ltd. under the Solvirosol brand.

Placing an order means that you agree to these terms together with our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and any other applicable policies published on the Site. If you do not accept these terms, please do not submit an order.

Requirements for placing an order

You must have the legal capacity to enter into a purchase agreement and provide complete and accurate checkout details. You are also responsible for complying with the laws and regulations that apply to buying and receiving the products.

Where the law permits, customer support communications may be used to assist with an order, verify information, and improve our service.

Privacy during the purchase process

Personal information provided through the Site, checkout, email, or customer support is handled under our Privacy Policy. That policy explains how information is collected, used, and protected and may be revised in response to operational, legal, or regulatory changes.

Order review and fulfillment

An order confirmation email will follow successful order submission. We may review, modify, delay, or cancel an order when necessary because of stock availability, errors in pricing or product information, suspected fraud, unauthorized transactions, or other circumstances preventing fulfillment.

If an order is canceled, payments already received will be handled in accordance with the circumstances and applicable policies.

Descriptions and product presentation

We make reasonable efforts to publish accurate descriptions, photographs, specifications, and prices. Minor variations may arise from display settings, technical limitations, or product updates.

If a delivered item differs materially from its description, contact customer support for assistance under our Return & Refund Policy.

Pricing corrections

We aim to keep prices accurate. If a clear pricing error results from a technical problem, system update, or incorrect information, we may contact you, cancel the affected order, or offer another appropriate resolution.

Stock and shipping arrangements

Inventory availability can change. Processing and delivery are subject to our Shipping Policy. Delivery estimates may be affected by the destination, shipping method, customs procedures, carrier delays, and other circumstances outside reasonable control.

If an ordered item becomes unavailable, we may contact you to discuss a suitable solution, including a refund where applicable.

Product suitability and variations

Before purchasing, check the product details to confirm that the item meets your needs and is permitted for use in your location. Product specifications, packaging, labels, and included accessories may vary according to destination requirements and availability.

Taxes duties and customs charges

Charges imposed by local authorities depend on the destination and its rules. Customers may be responsible for certain taxes, duties, or customs charges where required. Such charges will be handled according to relevant laws, shipping arrangements, and local requirements.

Purchase support

Brand: Solvirosol
Company: Sanya Ruixing Hengda Trading Co., Ltd.
Email: service@solvirosol.com
Telephone: 00852-7686666
Business address: Unit A016, Room 1212, Office Building No. 2, Zhonghuan Plaza, Yingbin Road, Jiyang District, Sanya, Hainan, China