Privacy Policy
About this policy
Solvirosol is operated by Sanya Ruixing Hengda Trading Co., Ltd. References in this policy to the "Company," "we," "us," and "our" mean that company operating the Solvirosol brand.
We respect your privacy. This policy explains how personal information may be collected, used, stored, processed, and shared when you visit our website, purchase products, or communicate with our services. Using the website acknowledges that you have reviewed this policy.
Brand: Solvirosol
Company: Sanya Ruixing Hengda Trading Co., Ltd.
Email: service@solvirosol.com
Telephone: 00852-7686666
Business address: Unit A016, Room 1212, Office Building No. 2, Zhonghuan Plaza, Yingbin Road, Jiyang District, Sanya, Hainan, China
Details you provide directly
You may provide personal information when ordering products, creating an account, contacting customer support, subscribing to communications, or participating in promotions or surveys.
Depending on the activity, we may collect your name, email address, telephone number, shipping address, billing and payment-related information, order details, and customer service correspondence.
Technical and browsing information
Cookies, pixels, log files, and similar technologies may automatically collect information such as your IP address, browser, device, operating system, pages viewed, referral source, shopping activity, and other website interactions.
We use this information to keep the website functioning, improve performance, understand customer behavior, improve products and services, and provide relevant content and marketing experiences.
Information supplied by other providers
Trusted payment processors, analytics providers, marketing platforms, and advertising partners may supply information that helps us process transactions, understand website use, improve the customer experience, and provide relevant services.
Those providers also process information in accordance with their own privacy policies and applicable laws.
Analytics and advertising services
We may use third-party analytics and advertising services to better understand customer interactions and improve our services. These providers may use cookies, pixels, web beacons, and similar tracking technologies.
Each third-party provider manages its own privacy practices. We do not control the processing it carries out independently.
How cookies are used
Cookies are small files stored on your device. Necessary cookies support essential functions, including the shopping cart, checkout, and website security. Analytics cookies help us understand usage and improve performance. Preference cookies remember your settings, while advertising cookies measure campaign performance and support more relevant advertising.
You can manage cookies through your browser settings. Some website functions may be affected if you block or disable them.
Browser signals and privacy requests
Some browsers offer privacy signals, such as Do Not Track. Because there is no universal standard for responding to these signals, our website may not respond to every signal received.
We will handle privacy requests as required by applicable law. Where recognition of Global Privacy Control (GPC) is legally required, we will process that signal in accordance with the relevant requirements.
Preferences for advertising
Available privacy tools and browser settings may allow you to adjust personalized advertising preferences. Opting out of personalized advertising does not stop all advertisements; you may continue to receive general advertising.
Protecting personal information
Reasonable security measures are used to help protect personal information against unauthorized access, misuse, and disclosure. No online transmission or storage method, however, can be guaranteed to be completely secure.
Children and our services
The website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided personal information through our services, please contact us.
Revisions to this policy
Changes to our services, operations, or legal requirements may lead us to update this policy. Revised versions will be published on this page.
Questions about privacy
For questions about this policy or our privacy practices, contact service@solvirosol.com or call 00852-7686666. Our company name and business address are listed at the beginning of this policy.